Courier Management Software – Streamline Your Parcel Delivery Operations

A robust Courier Management Software simplifies and optimizes every step of the delivery process. This complete platform allows businesses to handle parcel pickups, transportation, and deliveries seamlessly while offering event-based tracking and streamlined payment management for merchants and parcel riders. With this software, businesses gain the tools needed for transparent operations, accurate financial record-keeping, and efficient logistics—all essential for delivering exceptional customer service.

What You Will Get

• Admin Panel: Central dashboard to manage all parcel deliveries, financials, and reporting.
• Merchant Panel: Dedicated portal for merchants to manage parcels and payments.
• Branch Manager/Staff Panel: Oversees branch-specific delivery operations.
• Merchant Staff Panel: Allows merchant staff to track parcels and maintain smooth operations.
• Documentation Access: Guides for setup, configuration, and usage.

Key Features

Parcel Management

• Create, categorize, and organize parcels efficiently.
• User-friendly interface to sort parcels by status: pending, in-transit, delivered.
• Bulk parcel management for high-volume operations.
• Advanced search for quick access to parcel details.

Event-Based Tracking

• Track parcel status at key events: pickup, transit, and delivery.
• Customer notifications via SMS/email for updates.
• Tracking page for customers to check parcel status.

Payment Management

• Manage rider commissions and merchant payouts accurately.
• Bulk payout options and detailed financial records.

Notifications & Alerts

• Real-time SMS and email alerts for parcel status changes.
• Customizable alert settings for business needs.

User-Friendly Dashboard

• Consolidated view of parcels, financials, and delivery statuses.
• Order summaries, financial insights, and customizable widgets.

Branch & Partner Management

• Track parcels and generate reports for multiple branches.
• Assign roles, set pricing structures, and monitor delivery partner performance.

Merchant & Rider Settings

• Custom configurations for merchant-specific charges and rider commissions.
• Bulk payout system supporting cash, bank transfers, and mobile financial services.

Available Mobile Apps

• Merchant App: Real-time parcel tracking, parcel creation, and communication tools.
• Rider App: Access assigned parcels, log events, and track commissions.

Benefits of Using Courier Management Software

• Operational Efficiency: Streamlines delivery operations and reduces management effort.
• Enhanced Customer Satisfaction: Keeps customers informed with event-based tracking.
• Transparent Financial Management: Ensures accurate payments for merchants and riders.
• Scalability for Business Growth: Supports multi-location and partner management.
• Secure and Reliable: Stable solution with secure data handling and lifetime updates.
• Comprehensive Support: Documentation, setup assistance, and customer support.

Get It Today

Courier Management Software is a complete solution for businesses looking to improve logistics efficiency, transparency, and customer satisfaction. With features like event-based tracking, payment management, branch oversight, and a user-friendly dashboard, it is ideal for businesses needing a scalable, reliable, and customer-focused delivery system.